I am mad that I now have to do extra work to get a refund on gratuities charged I could not get charges reversed at the customer service des
Norwegian Gem Cruise Review to Caribbean - Eastern
10 Night Eastern Caribbean (New York Roundtrip)
Sail date: November 23, 2015
Ship: Norwegian Gem
Cabin type: Inside
Cabin number: 5039
Traveled as: Family (young children)
Reviewed: 8 years ago
Review summary
I had a flood in my room I had to pack up and change rooms and I was disgusted that gratuities are so painful to reverse I was charged gratitutiesfor specialty dining and then an automatic 13.50 a day I wanted it adjusted and they refused I was told I had to do it on shore
Ship experiences
Food and Dining
Entertainment
Children's Programs
Service and Staff
Cabin / Stateroom
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