Norwegian Gem Cruise Review to Caribbean - Eastern

7+ cruises


Helpful Vote

3 out of 5

Good vacation but disappointing cruise services

Sail Date: December 13, 2015

Reviewed: 9 months ago

Traveled As: Family w/young children

Room Type: Balcony

Overall vacation was great because of the Island tours, very scenic and booked locally not via cruise line.  Extremely disappointed with the terrible cruise services, for e.g. cruise slide was closed for entire trip which our kids were looking forward to and daily activities had 'family dodge ball' listed for 2 pm, we showed up but no one from cruise staff showed up with balls. On our way back to NY, Cruise captain decided to speed up with maximum speed causing tons of people to throw up including my 9 yr. old that ruined our entire day.  This was our 6th cruise with NCL and their on-board services quality has gone down drastically.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining
New York, New York
San Juan, Puerto Rico
Book Island tour locally, very inexpensive.
Charlotte Amalie, St. Thomas
Book Island tour locally, very inexpensive.
Philipsburg, St. Maarten
Book Island tour locally, very inexpensive. Beaches are awesome.
Tortola, British Virgin Islands
Book Island tour locally, very inexpensive.

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