NCL IS NOT WHAT IT WAS

Norwegian Gem Cruise Review to Canada, New England, New York


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

4.0 out of 5
Verified Review
7 Night Canada & New England (New York Roundtrip)
Sail Date: September 26, 2015
Ship: Norwegian Gem
Cabin Type: Oceanview
Cabin Number: 5590
Traveled As: Family (older children)
Reviewed: 2 years ago

WE ARE LONG TIME CRUISES ON NCL.   WE REALLY LOVED EVERYTHING ON PAST CRUISES.  NOW THEY CHARGE FOR ROOM SERVICE......THEY ARE NICKLE AND DIMEING THE CUSTOMER.   I DID NOT THINK THE YOUNG WOMAN WHO WAS MAKING DINNER RESERVATIONS WAS HELPFUL.   THE CRUISE WAS STILL VERY GOOD, BUT I SEE THINGS ARE CHANGING AND NOT FOR THE BETTER.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
MY HUSBAND HAS A MEDICAL CONDITION AND THE ROOM WAS NOT WHAT WE WERE EXPECTING, TO ENSURE HIS SAFETY. HOUSEKEEPING DID TRY TO SOLVE THE PROBLEM HOWEVER IT WAS VERY MAKE SHIFT.
5 out of 5
1 out of 5
5 out of 5
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