Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Recommend with limitations

Sail Date: February 27, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Oceanview

Ship still in good condition.    Being a platinum member the benefits are great.  The food quality has gone downhill though.  No Captain dinner, no lobster, no shrimp cocktail.  Meat dry lacking sufficient gravy.  Desserts good.  Had a significant amount of activities to participate in,.  If one has any physical incapacities would avoid as on alternate weeks in St. Thomas they tender and use lead lifeboat and the same for Tortola.  On this trip there was one broken leg, one ankle and lacerations from the above.  There was also a multitude of guests from Canada aboard and it was difficult getting in dining rooms.  They should rename the cruise freestyle when available as these very large groups  had advance reservations and tied up all the dining rooms.  O'Sheehans pub was very good to eat in though.  So I would recommend with limitations.  

Ship Quality Ship still in good condition
Food and Dining Has gone downhill
Service and Staff Majority very good. Had a great cabin steward named Jerry from the Phillipines
Entertainment The first of 3 production shows was terrible. Crew show good. Didn't go to magician though understand he was bad.
Children's Programs Didn't participate
Onboard Activities Sufficient amount
Destinations and Excursions As stated above major safety problem with their tendering.
Cabin / Stateroom It was OK. Thought we were having a window though. Steward was great.
San Juan, Puerto Rico Enjoyable
Charlotte Amalie, St. Thomas couldn't use tender
Philipsburg, St. Maarten As usual nice but a very windy day.
Tortola, British Virgin Islands Couldn't get off on tender


Captain great, nice of ship to give a stipend back to guests for decreased fuel charges. Have always found NCL very considerate in the past i.e. we were in Alaska on 9/11 and the captain opened all phones for people to call home. This cruise itself was smooth sailing.

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