Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Third Mate

2-3 cruises


Helpful Votes

4 out of 5

Good times on the Norwegian GEM

Sail Date: February 26, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

Had a great time on the Norwegian Gem Eastern Carribean Cruise out of NY.  The ship is beautiful and everyone works very hard to make your trip memorable.  The Entertainment was all bvery good, our Favorite was Leo in the lounges, he played guitar and sang and always to a packed house! Almost all the food services were excellent.  Our only negative was the service in the Grand Pacific.  We felt ignored and neglected.  The food was as good of in the Magenta (where we got excellent service all the time) but after they finally took our order and threw our food on the table, the wait staff was never seen again.  Not so much as a "How is your food" or "Can I get you anything else"  We gave them three shots over the 9 day cryuise and always the same, lame, service. We LOVED the Hibachi in the Tapanyaki Restaurant, A++.  Excursions from the ship were fun, informative and well organized.

Ship Quality
Food and Dining
Except the Grand Pacific
Cabin / Stateroom
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions

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