It was NOT love at first sight with the NCL Escape. I've never been on a cruise ship that I didn't like, but I didn't love the Escape either.
There are a few noteworthy, impressive aspects of the Escape :
• This is a huge ship, and both embarkation and disembarkation where extremely fast and smooth.
• It's new and well maintained.
• The NCL crew is very gracious and accommodating. Exceptionally so, really.
• The 'included' food was plentiful and high quality.
• Cabins are well laid out, attractive with large bathrooms and showers.
• On a ship this size, there's always something to do. Activities were many, varied and a lot of fun.
• At night, the back of ship has a high tech party venue that has a lot of well-planned, fun (but oh-so-crowded) parties.
• NCL’s “freestyle” cruising is very enjoyable makes packing easier and lighter. It’s nice not having to dress up every night for dinner if you don’t want to. But some will not like dining next to those in shorts and t-shirts.
And here’s where the Escape misses the mark:
• The ship's public areas are extremely CROWDED. Always and everywhere (except in port).
• Far too much of the ship has extra fees attached.
• While the extra-fee venues generate revenue for NCL, they seriously take away from public areas for passengers. Many of these pay-venues are not well attended and force the masses into smaller spaces. For example, Margaritaville, a large venue with prime ship real estate was only open from 12 to 5 pm and probably had 40 tables. Never did I see more than a dozen people therein. The ship’s for-fee large thermal suite ($200 for 7 days and about half the size of the Manhattan dining room) is beautiful and overlooks the bow of the ship with beautiful panoramic views, but can only be enjoyed by those who fork over big bucks.
• Relaxing public areas are few and far between.
• Much entertainment was over-controlled by NCL. Almost all shows where indicating "standby" only, but for the 3 production shows I attended, the theater was never more than a third filled. Such a shame and a waste of some excellent entertainment and passengers’ cruise value.
• The main Manhattan dining room consistently had music that was way too loud. Live background music is nice, but singers and shows really don't belong in a dining room.
• The outside decks are very poorly designed and unattractive. There's ONE pool on board for adults that is TINY and jam-packed. There's a kid pool that many adults had to use. The jogging track is miniscule for such a large ship.
• The 'waterfront' is also a good idea, but too much of it is reserved for sparsely used for for-fee space. I never saw many people enjoying it.
• The multi-story Ropes Course takes up A LOT of real estate, and I could count the number of people I saw using it on ONE hand and have fingers left over.
• NCL has an app that is supposedly interactive with information about the ships venues and activities. It never updates and has you refer to the daily printed activity guide for most information. The account info was often WRONG. You can't book shows with it. For $10, it assigns you a phone number for calling and texting while on-board. We were a group a 10 and it's a GREAT idea for keeping in contact while onboard, but it rarely worked. Messages weren't delivered, and it couldn't find your contacts on board. Totally useless. We gave up after a day or two and asked for our money back. The staff lamented and admitted the app's many flaws.
• The cabins didn't have much storage. There are no drawers, and the closet is very small and difficult to access.
• In the cabin, the noise of neighboring vacuum-flushing-toilets is pervasive and annoying.
The skinny:
NCL's Escape is big in size, but NCL’s greed is obviously much bigger and clearly their biggest priority. Royal Caribbean's big ships are more attractive and better planned with much more public space and options. The superlative NCL staff makes most of the cramped quarters, but I always felt like I was being squeezed for space or money—and usually both.