Cruise experience
Norwegian Escape Cruise Review to Caribbean - Eastern
7 Night Caribbean: Great Stirrup Cay & Dominican Republic (Miami Roundtrip)
Sail date: May 07, 2023
Ship: Norwegian Escape
Cabin number: GTY
Traveled as: Couple
Reviewed: 1 year ago
Review summary
I was not satisfied with guest services due to us being cash payments. They called us from our room and stated we have to pay our balance during day three or else all our cards will be deactivated and we will only have access to our rooms only. I’ve cruises many times before and I’ve paid my balance the day before disembarking and we were informed that we could not do that and would have to pay the balance before to guarantee we can pay for our services. Very unprofessional l. They also told me I could not receive my $50 credit for touring the islands because I did not book through the cruise line.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Puerto Plata, Dominican Republic
Tortola, British Virgin Islands Did not visit port
Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port