the areas we visited were beautiful

Norwegian Escape Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 28

Overall rating:

4.1 out of 5
Verified Review
Norwegian Escape

10 Night Greek Isles & Italy (Rome Roundtrip)

Sail date: September 02, 2022

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 8148

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

we had a good time on the cruise. we got to see a lot of interseting sites and learned a great deal of history. we were disappointed that the weather was not good enough to get us into Mykonos. the tour we had in Santorini was very poor and very rushed. there was nothing special about our upgraded cabin and service was minimal. the upcharges on drinks was in very poor taste and mis-managed. i think i was told i had to pay an additional $1.40 for a shot of Crown Royal on several occasions. do you really need the $1.40 for Crown? and i do believe that Crown was on the list in the drink pkg i purchased. a couple of visits to customer service were met with long lines and surly customer service reps. i had to wait for almost an hour to cash in $70 worth of casino chips. i didn't hear the announcement that the casino wasn't going to be open the last night of the cruise and maybe i get that but why wouldn't open up the cashier just for that, i know i wasn't the only one that missed that announcement??? the cruise was mostly nice but those few things that were unexpectedly annoying will most likely push me back to Royal Caribbean. so scrolled down to finish the survey and you have my overall rating as a 4.1 out of 5??? i would give it a 3 at BEST

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5
just ok

Onboard Activities

4 out of 5
pool experience was good. hot tubs were strange with low temps and no jets??

Entertainment

4 out of 5
great music, the choir of men was a great show

Children's Programs

no children

Service and Staff

3 out of 5
nothing special about any of the staff. everyone was happy and cordial but nothing outstanding

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5
we bid on and received an so called up grade. i think the upgrade was HIGHLY overrated. i believe it was just a slightly larger bathroom

Ports of call

Santorini, Greece

3 out of 5

Piraeus (Athens), Greece

5 out of 5

Valletta, Malta

5 out of 5

Messina, Sicily

5 out of 5

Naples, Italy

5 out of 5

Livorno (Florence & Pisa), Italy

5 out of 5

Disembarkation

5 out of 5
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