Great food, great staff, terrible house keeping!

Norwegian Escape Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

5 out of 5
Norwegian Escape

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: February 11, 2017

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 13824

Traveled as: Couple

Reviewed: 7 years ago

Review summary

So yes, I gave them 5 stars but the house keeping was terrible!  Half of the time our room was barely cleaned. We only got towel animals when I asked. One time I actually asked and the lady said yes but did not leave one. I know that does not seem like a big deal, but compared to all of the other staff that went above and beyond to make our trip amazing this falls so short! They put a greasy pizza box on our clothes instead of just leaving the box on the dresser. Why would you do that??? I had a bra on the floor, it was dry, when I came back after they cleaned the bra was still on the floor and was now wet. It was just terrible. We had an amazing cruise but housekeeping needs to get an upgrade to keep up with the rest of the ship. 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

Lovely cabin! We had awesome neighbors too so it was fun being able to talk to them as we waived goodbye to the last port.

Ship tip

Make sure you eat at Cagney's or the hibachi restaurant! All the food was great, even at the buffet, but these two were by far my favorite!

Ports of call

Miami, Florida

3 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Tortola, British Virgin Islands

3 out of 5

Nassau, Bahamas

3 out of 5
Was this review helpful? 11

6 Comments

ICruise4Bacon    7 years ago

There is a garbage can for a greasy pizza box. So why leave it on the dresser in the first place. Bra left of the floor? Is this how you live at home ?

DFromATX    7 years ago

I would be embarrassed for strangers to see my under garments on the floor. You must be a slob!

pgrazian    7 years ago

I just left the boat a few hours ago and thought the housekeeping was excellent! We rarely saw the staff, but they were in our room twice a day and left it looking like our first day on the ship.

Yashu    7 years ago

and who the hell leaves their underwear all over the floor in the first place? no wonder they didn't care to clean your room, you obviously can't care to put your own underwear away so why should they? They are there to clean your room and make the bead, but not too handle your underwear. Geez.

Myrtle3    7 years ago

yes, they should pick up your underwear and put it away.

boxersmama    7 years ago

I would of complained!

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