Great food, great staff, terrible house keeping!
Norwegian Escape Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Miami Roundtrip)
Sail date: February 11, 2017
Ship: Norwegian Escape
Cabin type: Balcony
Cabin number: 13824
Traveled as: Couple
Reviewed: 7 years ago
Review summary
So yes, I gave them 5 stars but the house keeping was terrible! Half of the time our room was barely cleaned. We only got towel animals when I asked. One time I actually asked and the lady said yes but did not leave one. I know that does not seem like a big deal, but compared to all of the other staff that went above and beyond to make our trip amazing this falls so short! They put a greasy pizza box on our clothes instead of just leaving the box on the dresser. Why would you do that??? I had a bra on the floor, it was dry, when I came back after they cleaned the bra was still on the floor and was now wet. It was just terrible. We had an amazing cruise but housekeeping needs to get an upgrade to keep up with the rest of the ship.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Make sure you eat at Cagney's or the hibachi restaurant! All the food was great, even at the buffet, but these two were by far my favorite!
Ports of call
Tortola, British Virgin Islands