Board in Barcelona is very disorganized

Norwegian Epic Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 24

Overall rating:

4.7 out of 5
Verified Review
Norwegian Epic

9 Night Mediterranean: Italy France & Spain (Barcelona Roundtrip)

Sail date: May 07, 2023

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 13150

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The embarkation process in Barcelon was a nightmare. Reservation times were meaningless and the check in process was very disorganized. Once you are on the ship the service is great

Embarkation

2 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Embarkation day needs to be better organized. Selecting a reserved time is meaningless. It was very crowded and we had to wait in a very disorganized and we had to wait over an hour to board after arriving at our assigned reservation time.

Ports of call

Barcelona, Spain

2 out of 5
The city is great. Norwegian needs to improve the boarding process.

Cannes, France

5 out of 5

Livorno (Florence & Pisa), Italy

5 out of 5

Civitavecchia (Rome), Italy

5 out of 5

Disembarkation

5 out of 5
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