Worst cruise trip of my life.

Norwegian Epic Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 35

Overall rating:

2.2 out of 5
Verified Review
Norwegian Epic

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 15, 2019

Ship: Norwegian Epic

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Worst cruise trip of my life. I am a fan of cruises with more than 20 on different lines. I will give my detailed experience so that you can make a weighted decision on this ship. On Dec 15 2019, I took a trip on the Norweigan Epic through the Caribbean. I was very excited even though I had read several negative reviews but did not believe that the experience could be so bad. (THE CABIN) What we know by bathroom is in different parts of the cabin (shower, vanity sink and water closet) so it is extremely uncomfortable without privacy when you want to have privacy. For example if you used the toilet you have to go out and use the sink that is in the middle in the cabin and the smell is not pleasant. When using the shower, you have to go out into the hallway to finish drying and putting on clothes. The lighting is extremely poor inside the cabin. (LIFTS) This boat has 8 lifts at the front and 8 in the rear and not distributed in different areas of the boat this causes in peak hours to take up to 10 minutes or more to be able to take the elevator. The architect who designed the cab and the position of the elevators do not consider the drawbacks of its design to guests that should be their priority. (SERVICE AND QUALITY MEALS) The buffet meals were always the same and there was no significant variety in the 7 days and in the 2 restaurants were very simple meals and not the quality I am used to on other cruises. The service at the buffet and restaurant was lousy. In the buffet the tables were always dirty and were slow to clean. The employees didn't give you good morning or good afternoon and no cordiality. I HOPE THIS INFORMATION WILL HELP YOU

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
uncomfortable

Ship tip

Worst cruise trip of my life. I am a fan of cruises with more than 20 on different lines. I will give my detailed experience so that you can make a weighted decision on this ship. On Dec 15 2019, I took a trip on the Norweigan Epic through the Caribbean. I was very excited even though I had read several negative reviews but did not believe that the experience could be so bad. (THE CABIN) What we know by bathroom is in different parts of the cabin (shower, vanity sink and water closet) so it is extremely uncomfortable without privacy when you want to have privacy. For example if you used the toilet you have to go out and use the sink that is in the middle in the cabin and the smell is not pleasant. When using the shower, you have to go out into the hallway to finish drying and putting on clothes. The lighting is extremely poor inside the cabin. (LIFTS) This boat has 8 lifts at the front and 8 in the rear and not distributed in different areas of the boat this causes in peak hours to take up to 10 minutes or more to be able to take the elevator. The architect who designed the cab and the position of the elevators do not consider the drawbacks of its design to guests that should be their priority. (SERVICE AND QUALITY MEALS) The buffet meals were always the same and there was no significant variety in the 7 days and in the 2 restaurants were very simple meals and not the quality I am used to on other cruises. The service at the buffet and restaurant was lousy. In the buffet the tables were always dirty and were slow to clean. The employees didn't give you good morning or good afternoon and no cordiality. I HOPE THIS INFORMATION WILL HELP YOU

Ports of call

San Juan, Puerto Rico

4 out of 5

Tortola, British Virgin Islands

4 out of 5

Castries, St. Lucia

4 out of 5

Oranjestad, Aruba

4 out of 5

Willemstad, Curacao

4 out of 5

Disembarkation

3 out of 5
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