The ship and the itinerary were great. The embarking process was crowded and unable to handle the number of people in the area. Even at times, it didn't seem like the staff could effectively handle the volume of people on the boat. This is the largest ship that we have cruised on, and as a young adult couple we would prefer the smaller boats if they are available.
Embarkation
2 out of 5
over crowded terminal, we had to walk a half mile with luggage because of traffic
Ship experiences
Food and Dining
5 out of 5
food quality was good and facilities kept clean, service seemed slow, too few servers for restaurant capacity
Onboard Activities
3 out of 5
fitness center was large and well kept, the water slides ran very infrequent despite good weather, pools were clean but over crowded for any relaxation you would have to have the thermal spa package
Entertainment
5 out of 5
howl at the moon, epicurean, and burn the floor well organized and fun
Service and Staff
4 out of 5
friendly and good quality, many times slow even in specialty restaurants. Seemed to be too many guests for service to be covered efficiently
Ship Quality
5 out of 5
The ship was clean and well maintained, decor was up to date, it was easy to navigate around. I would have preferred the library be in a more scenic location to provide a quiet area to relax
Cabin / Stateroom
4 out of 5
roomy with adequate storage for luggage, shower comfortable and spacious. there were a few issues with some of the outlets working and the sliding glass door handle
Ship tip
best suited for large groups or families with children
inefficient layout for embark and debark but the town was easy to get around and full of activities. we enjoyed our city tour, the rainforest, and the Bacardi distillery. it is worth arriving a day early or staying a day late to see the area.
everything thing ran late including our excursion. The excursion received no expedited process, so we had to wait in the general baggage and customs line. Since the tour left late it was rushed to unsure we made it to the airport on time.
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