Fun Cruise but with issues!

Norwegian Epic Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall rating:

3.3 out of 5
Norwegian Epic

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 08, 2019

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 8138

Traveled as: Couple

Reviewed: 4 years ago

Review summary

It was a great time, but not without incident. We got off to a bad start trying to get onboard. Everything was good but food and drink service people are like robots and not very many are friendly

Embarkation

1 out of 5
Nightmare! Never again from Puerto Rico!

Ship experiences

Food and Dining

3 out of 5
Specialty restaurants were good, buffets were ok.

Onboard Activities

4 out of 5
Water slides good, pools were small. Missed good walking track like the Breakaways

Entertainment

4 out of 5
Loved Priscilla and Burn the floor. Great takents!

Service and Staff

3 out of 5
Room steward Alex was awesome, our best service we received was from him! Specialty dining experience servers were good BUT bartenders had a lot of attitude, they ignored you, not friendly, and didn't make very good drinks!

Ship Quality

1 out of 5
Layout not as good as Breakaway! Missed things Breakaway had in design. Stateroom design was odd. It was well cleaned.

Cabin / Stateroom

5 out of 5
Size small and odd, but Alex the steward made it comfortable and well maintained for our comfort.

Ship tip

Dont expect the staff to be friendly everywhere you go! And DONT BUY THE INTERNET! Its a joke!

Ports of call

San Juan, Puerto Rico

1 out of 5
Horrible to access

Oranjestad, Aruba

4 out of 5
Had an excellent excursion who made the best out of this island

Willemstad, Curacao

4 out of 5
Did my own excursion with travel agency and i really felt like we saw the island and the guide had a true love of his homeland and shared his passion about the beauty of this island!

Castries, St. Lucia

3 out of 5
Great but we think a ship employee picked up our cellphone and sold it on St Kitts where it pinged and the ship wasnt helpful in retrieving the phone and i have no proof but theory a ship employee found the phone and unloaded it on St Kitts!🥺 very traumatic experience, all our photos were lost

Basseterre, St. Kitts

3 out of 5
Didnt do much except explore the shops but had fun eating and drinking there

Disembarkation

5 out of 5
It sure wasnt like when we got on! Went smooth

Traveler Photos

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