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Is not like how it was many years ago

Norwegian Epic Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 30

Overall rating:

2.9 out of 5
Verified Review
Norwegian Epic

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 08, 2019

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 9091

Traveled as: Couple

Reviewed: 4 years ago

Review summary

It's just a cruise! Never goes to San Juan for embarkation.

Embarkation

1 out of 5
EPIC had an issue and for us as the guests it was not how the vacation should start!

Ship experiences

Food and Dining

1 out of 5
buffets were the same every day! Since its all pay for having dinner it takes forever! Dinking pkg I don't know if it is worth it!

Onboard Activities

1 out of 5
show up on an activity wait it nothing happen!?

Entertainment

4 out of 5
it was good!

Service and Staff

3 out of 5
only the room stewards were great! ship personnel...guest service no one pick up the phone and don't even know how to handle issues!

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5
cleanliness you never know!

Ship tip

food is terrible and wifi goes in and out!w

Thumbs up

Ports of call

San Juan, Puerto Rico

1 out of 5
we were there 2 days before the cruise
Thumbs Up

Oranjestad, Aruba

3 out of 5
since we been in Aruba therefore we didn't do an excursion!
Thumbs Up

Willemstad, Curacao

4 out of 5
yes, did an excursion with Marriott site...location mention where we supposed to meet was very confusing and we where picked up late.
Thumbs Up

Castries, St. Lucia

4 out of 5
we did the horseback riding
Thumbs Up

Basseterre, St. Kitts

4 out of 5
we when with Grey's Island excursion it was very nice and relaxing!
Thumbs Up

Disembarkation

4 out of 5
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Lousy, Mediocre Food choices, miniature Pools
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Boarding was the worst I have ever experienced. It took us three hours to get from the plane to the ship and then a huge line of traffic that was so bad that people who had taken a taxi or Uber were let off a mile away from the ship and had to walk .