Birthday trip

Fun and easy.

Oh Sheehan's is the best bar food from a cruise ship!!! We went to Noodle Bar the second night and it was amazing Also amazing was La Cucina... They have gnoochi!!!! And Cagney's steakhouse! All 5 star !!

Cavern club Arcade room at Oh Sheehan's Honestly, because the port days are Soo long by the time we get back we are so tired we just eat, drink and relax. Haha

We went to the cavern club because we love the Beatles and it was so much fun!! They did a wonderful job!!! Also went to the dance competition on the ship on the atrium. It was like dancing with the Stars. It's was funny and good entertainment!

First of all, our Steward Felix was awesome. Also this other lady who helped to bring our food from Garden Cafe back to our room because there were no seats available , was awesome too. The main problem was with the guest services staff. So heading back to Cannes after taking a Norwegian excursion to and from Monaco, good. The bad? Coming back and passing Nice it started to pour rain. Mind you this has been going on already for quiet some time. Pouring rain. Now the weather is not an issue. But me, an intellectual, had a problem with how the staff responded to the situation. No one had any tents up. No one offered umbrellas or ponchos. Also I must add that they told us it would be sunny but mostly cloudy, no rain. So majority of people dressed for the weather. With the pouring rain and no tents and waiting for tenders to come back, im drenched and my boyfriend got drenched but I'm the one that ended up getting sick. Didn't get to do anything that night, luckily for Palma we got to sleep in but then we just went to get Tapas and some fresh air then back to the boat. But the true problem lies with their customer service team. My boyfriend goes down there because I'm resting. He explains the situation and the lady goes " well .. uhhh. We can't control the weather." Well no duh but it's not the weather it's how you responded to the situation. Unsatisfied with the response. I go down there. (Because we wanted these charges removed) I talk to a gentleman and he said it's fine we can take care of it and remove the $125/pp of the excursion but you will have to come back in the morning and talk to onboard credit. I left satisfied because the gentleman helped me more and was more concerned than the lady. Today I went there and the manager of the shore excursions needs to be let go. He was unbelievably rude about the situation. First he said " ok I will give you on board credit of 350 . I said ok so I don't have to pay that from the balance. And he said yes I will take out 150. I was like woah wait you just said it's 350 now it's 150 so what is it then because that's unacceptable for you to low-ball me like that after everything that has happened. And the best part at first he also said oh miss I can't help you because the people who handle coming back on board on tenders is HOUSEKEEPING. HOUSE KEEPING?! are you serious!!!! This is laughable because I work in hotels!! This isn't housekeepings problem!! It's the shore excursions problem and how Norwegian handled the situation leaving people without shelter and getting drenched on. Then he got mad at me for being upset on how he is lying to me over the phone about him low balling me and my clarifying that I am to not be charged and that I would like an updated Invoice imeddiately ( so I know I'm not being screwed over), because the lady at the desk said I would have to wait an Hour. Which is bs because I know that's not true. Again, being a hotelier this isn't how guests should be treated, I don't treat my guests in this way at all. Also this manager yelled at me, almost cutting me off saying OK MAM HAVE A GOOD DAY BYE HOPE YOU FEEL BETTER. Like excuse me? You're the MANAGER. You do not get to treat people like that. You don't have empathy for your guests?! And you want to be in this line of service? CUSTOMER SERVICE. the whole experience was appauling.

Pretty ship! Many people have a problem with the bathroom layout but if you're tiny like me it doesn't matter hahha my boyfriend on the other hand wasn't thrilled about how much smaller the toilet was but everything else was nice. Everything around the ship was clean and maintained well !!

All was nice. Had a nice, non obstructed view on the 8th floor. Only issue was how small the bathroom was for my boyfriend but he managed. Tv was nice. Wish more to watch. The tv shut off the Upside in the middle of the movie so that was a bummer haha

Smooth