No hot water for two days. Cold showers

Item: Norwegian Epic
Rating: 3.6
Author: hemple27

Norwegian Epic Cruise Review to Europe - Western Mediterranean

hemple27

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 20

Overall rating:

3.6 out of 5

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: May 29, 2019

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 11095

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Cold water showers. Water shut off twice. Lost laundry. Crowds and lines. Maybe I’ll stick with another brand.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Long lines to restaurants. Get reservations.

Onboard Activities

4 out of 5

Lots of people having fun. Good energy

Entertainment

Didn’t go to any shows. Most sold out

Service and Staff

3 out of 5

It’s obvious the staff is overworked. Some were rude. Most were nice. Lost three single socks when I had laundry done by staff

Ship Quality

3 out of 5

Arrived with an open mind about the odd layout. Not a fan. Everything that happens in toilet stall can be heard by everyone in room.

Cabin / Stateroom

2 out of 5

Balcony was nice and big. Easlity fit three chairs.

Ship tip

Make reservations early. We had to take cold showers for two days, the ship had no hot water. Also, they completely turned off the water two nights.

Thumbs up

Ports of call

Civitavecchia (Rome), Italy

3 out of 5

Rome is one hour train from port

Thumbs Up 2

Livorno (Florence & Pisa), Italy

5 out of 5

Cannes, France

5 out of 5

Walk off port to beaches. Paid 15 euro for beach chair and amenities

Thumbs Up 2

Palma De Mallorca, Balearic Islands

5 out of 5

Rented vespas and explored. Loved it

Thumbs Up 3

Barcelona, Spain

5 out of 5

Used pedicab. Super bike friendly spot. Went up the Família Sagrada Church. So cool

Thumbs Up 3

Naples, Italy

5 out of 5

Positano was super crowded and major traffic to get there

Thumbs Up 1

Disembarkation

3 out of 5

They kick you off boat at 0800. Room steward knowing at 0745

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