Good cruise bad ship

Item: Norwegian Epic
Rating: 3.3
Author: rollisor

Norwegian Epic Cruise Review to Europe - Western Mediterranean

rollisor

Contributor Level: Second Mate

139 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 110

Overall rating:

3.3 out of 5

Verified Review

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: May 15, 2019

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 9087

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Management screwed up on our shore excursion rebates, our OBC amounts and final photo purchases. Poorly managed ship in many cases. Things aren't planned well.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Food average at best.

Onboard Activities

3 out of 5

Usual

Entertainment

3 out of 5

OK, didn't tell us we needed reservations for shows.

Service and Staff

3 out of 5

Average

Ship Quality

1 out of 5

Poorly designed. Casino too large and have to walk through to get practically anywhere else. Rooms iffy. Theater too small for ships capacity. No seats at the bars, too many people.

Cabin / Stateroom

2 out of 5

Design, old, no hot water from sink.

Ship tip

Stay away from this ship.

Thumbs up

Ports of call

Civitavecchia (Rome), Italy

5 out of 5

Good

Thumbs Up 0

Livorno (Florence & Pisa), Italy

5 out of 5

Great

Thumbs Up 0

Cannes, France

1 out of 5

Tendering process was a mess. Supposed to get 20 tenders off by 10AM, only got half that. Didn't know soon enough about tender reservations causing us to miss a show excursion.

Thumbs Up 2

Palma De Mallorca, Balearic Islands

5 out of 5

Good

Thumbs Up 0

Barcelona, Spain

5 out of 5

Great

Thumbs Up 0

Naples, Italy

5 out of 5

Good