Toilet bowl

Norwegian Epic Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall rating:

2.6 out of 5
Norwegian Epic

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: June 06, 2018

Ship: Norwegian Epic

Cabin type: Balcony

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

Upstairs deck, patio, bar and restaurant is absolutely disgusting. The sign clearing states on the drink refill station not to use personal refill bottle, but of course people do anyways. We moved to buying sprites from the bar for my daughter and then a guest pops in with two personal cups. The bartender unscrews his lid and dunks his coke nozzle into his cup that is still a quarter of the way filled. I turned and looked at the customer and he has a gross cold sore. Bartender never charged him either! Of course I called and complained to the assistant manager and she said they are not supposed to do that. Duh! obviously, management is clearly not communicating to thier staff well enough. They need to clearly staff that ur job is at risk if you jeopardize gu sta health. Deck was extremely dirty with drink cups every where. Also had at numerous time no where to sit because every table in the shade was covered with drink cups and plates. The entertainement was amazing. We loved the major shows and Andre the entertainment director’s game shows. We had a beverage and dining package. We never ate a good meal in the special restaurants. The vela medallions served was a huge pounded piece of leather. Absolutely not the description and completely uneatable. The complimentary Taste and Manhattan dining room were ok. We’ve cruised Disney and Royal carribean. We won’t ever cruise NCL again

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Civitavecchia (Rome), Italy

5 out of 5

Livorno (Florence & Pisa), Italy

2 out of 5

Cannes, France

2 out of 5

Palma De Mallorca, Balearic Islands

4 out of 5

Barcelona, Spain

2 out of 5

Naples, Italy

4 out of 5

Disembarkation

3 out of 5
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