Mediterranean Cruise With Family

Norwegian Epic Cruise Review to Europe - Western Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 21

Overall rating:

4.3 out of 5
Verified Review
Norwegian Epic

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: June 10, 2018

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 12292

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Our family had a great time. It was the first cruise for our kids so they were thrilled and had nothing to compare it to. The service was adequate, the ship was fun and had a lot of options, but compared to other cruises we have been on, I wasn't as impressed as I had been in the past. I don't know if that's the size and total number of passengers on the ship, the cruise line (this was our first cruise with NCL), or maybe the fact that it might take more to impress me than it did in the past. The wait staff and cabin attendant were fantastic. Overall I'd give the cruise 5 out of 5 stars for our kids, and 4 out of 5 stars for my wife and I. Things were great, but some small things could have been improved that would have been the icing on the cake.

Embarkation

5 out of 5
This was my fifth cruise, with multiple cruise lines. Fastest and most efficient check in of any line we've been with before.

Ship experiences

Food and Dining

3 out of 5
Wasn't as impressed with the variety of the menu as I have been on previous cruises. Almost too many options for dining. Some required reservations, some didn't, some had an additional charge, some didn't. It seemed confusing and took away from the idea of "Freestyle Cruising".

Onboard Activities

4 out of 5
Some really good entertainment options but was disappointed to find that some required reservations, which didn't appear online before we got on the cruise. In the end, the kids got to do almost everything they wanted to do, although we had to adjust our schedule a couple of times to accommodate what we available when we made reservations. Kids enjoyed the arcade, bowling, rock climbing wall, basketball court, and water slides. It did seem like most of these activities were only available when the ship was in port and not while we were actually on the ship. For instance, it seemed like the water slides closed each day right about the time we got back on the ship. The weather was warm and the kids would have gladly used the slides for a few hours into the night after we returned from port.

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
Some of the staff were FANTASTIC. We were disappointed by others. We needed services (like booking a show or dinner) a number of times, only to be on hold for a long period of time or to have the office closed until later in the evening. We also went to the purser's desk to change money into Euros on morning as we were getting off the ship, only to be told that the desk was closed until 6 PM that evening. It seemed like those services should be available on a more regular basis, and especially when people are getting off the ship and heading into port.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Think ahead about what you might want to do and try and get reservations ahead of time for everything. We were a little more on the fly with our planning, and found it frustrating to want to eat at 8:00 PM, only to be told that no reservations were available until 9 or 9:30 PM.

Ports of call

Barcelona, Spain

5 out of 5
Spent the morning touring the city on a hop on/hop off bus tour. Had a great time.

Naples, Italy

5 out of 5
Found an English-speaking cab driver and hired him for the day. Went to Pompei and Sorrento. Great excursion and much cheaper (and personal) than anything offered on the ship.

Civitavecchia (Rome), Italy

5 out of 5

Livorno (Florence & Pisa), Italy

5 out of 5

Cannes, France

5 out of 5
Was surprised by how much we loved Cannes. Spent the afternoon shopping downtown, got some authentic French food, enjoyed all the beautiful boats in the marinas. Ran out of time or we would have taken the helicopter excursion.

Palma De Mallorca, Balearic Islands

5 out of 5
Rented bikes and road down the beautiful bike paths along the shoreline. Very inexpensive (less than $100 for our family of 6) and one of our favorite excursions of the entire cruise.

Disembarkation

5 out of 5
Was this review helpful? 21

9 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing