Too much upsell

Item: Norwegian Epic
Rating: 3.2
Author: Juanchi1

Norwegian Epic Cruise Review to Europe - Western Mediterranean

Juanchi1

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 6

Overall rating:

3.2 out of 5

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: June 03, 2018

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 9025

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

NCL and Cruise.com were significantly over the top trying to upsell you on packages or other cruises. get ready to receive almost daily sales pitches via emails. It was exhausting trying to sort through the real important emails from just the spam

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5

Not providing ample free water supplies is insulting and a cheap way for NCL to once again try to upsell you to a more expensive package. Water is not potable in the rooms and all water sources have big, bold signs asking travelers not to fill water bottles. Water should be free

Onboard Activities

2 out of 5

$250 for internet (only one person at a time) is another slap on the face. NCL is more interested in upselling their services than on a good customer experience

Entertainment

3 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Nowhere close to enough elevators for the number of guests

Cabin / Stateroom

4 out of 5