We really enjoyed seeing Italy. There is much beauty & history to be seen there. We had a blast as we went with 4 other couples who we have been friends with for 35 & years & it was a great experience to share. The ship was okay, but we enjoyed cruising with Celebrity, Princess & Royal Caribbean who could teach Norwegian a few things especially about customer service.
Embarkation
5 out of 5
Ship experiences
Food and Dining
3 out of 5
The main dining room was pretty good although I have experienced much better. Lobster was never offered and there were no spectacualr desserts. The service was good most nights although not as good as I had experienced on other ships. Some of the staff were not polished servers & appeared confused & disorganized at times. The buffet was AWFUL!!! The worst buffet ever anywhere! The food was often underprepared & always cold. There was not enough seating for everyone & there was noone to assist you in finding a seat. So after choosing your food, you walked around trying to find seats for up to 10 minutes & then you had to go find your own drinks which were often not avavailable at all of the stations. There was NO customer service!!! The few staff that were working that area were there to pick up plates & I never saw anyone wiping tables down between guests. It was disgusting!! The irish pub restaurant on the ship was well ran & excelllent! The customer service was GREAT in there. HOT food & a great experience. WE started going there for breakfast after several bad days in the buffet.
Onboard Activities
3 out of 5
We did not use the pools, etc due to the weather & we were off the boat doing excursions at every port.
Entertainment
3 out of 5
Service and Staff
3 out of 5
Ship Quality
3 out of 5
I was not a big fan of nor did I realize that there were two ports of entry. This makes it an inconvenience to the guests as the ship is never empty to be cleaned.
Cabin / Stateroom
4 out of 5
Ship tip
Go with a smaller ship with only one port of entry.
We booked a trip through Costco for this port & it was our best excursion!!! It included Eze which we loved & plan to go spend some time there in the future. It was a small tour (8 people) in a van & our guide was outstanding! He was a gem & made our excursion so pleasant!
it was raining hard that day & we had not choosen an excursion as there were none that appealed to us. We took a bus (for 15 euros each) to get on a hop on/hop off bus (for (28 euros each) & rode around & saw there city. I was not impressed!
We love this prot. We took the Pompei & Sorento trip. Sorento was charming & we plan to spend time there someday. It did rain again off & on that day, but we still enjoyed the day. Our guide was very nice & full of knowledge. Pompei was very sad & interesting.
Wow!! I'm going on the Epic at t Christmas time, another busy time. I'm a loyal Royal Caribbean cruiser but this is a group cruise so due to price affordability I had to go with the majority. :( I'm a little nervous now. But thanks for your very straightforward review. I appreciate it. I will be ready for...whatever. Lolol.
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