PRETTY GOOD CRUISE, BUT NOT THE EXCEPTIONAL VISION WE WERE SOLD. THE TOURS OFFERED THROUGH NCL COULD'VE BEEN BETTER. SOME GUIDES HAD A TOUGH TIME W/THE LANGUAGE BARRIER. HAVEN RESTAURANT STAFF WERE STELLAR. ESPECIALLY RODNEY! BON VOYAGE!
Embarkation
3 out of 5
IT WAS JUST OK. VERY HOT TERMINAL AND THEY MAKE HAVEN CLIENTS WAIT UNTIL THEY PHOTOGRAPH THE STANDARD ROOM CRUISERS. NO WELCOME COCKTAILS OR SNACKS LIKE IN FLORIDA. LONG WALK TO THE SHIP.
Ship experiences
Food and Dining
4 out of 5
SKIP LA CUCINA, EVERYTHING IS UNDER COOKED OR OUT OF A CAN. SAUCE WAS RAGU.
LE BISTRO WAS GREAT! TEPPANYAKI MAIN COARSE WAS GOOD. CAGNEY'S & MODERNO WERE EXCELLENT! HAVEN RESTAURANT IS AMAZING! BUFFETS ARE TERRIBLE :(
Onboard Activities
4 out of 5
HAVEN FITNESS CENTER & SAUNA ARE A NICE ADDITION :)
Entertainment
5 out of 5
PRISCILLA QUEEN OF THE DESERT & BURN THE FLOOR WERE BROADWAY QUALITY!
SIGLO BAND WAS AMAZING!
Children's Programs
3 out of 5
KIDS CLUB KEPT THEM BUSY, BUT THEY HAVE NO ACCESS TO THE WATER PARK UNLESS THE PARENTS TAKE THEM.
Service and Staff
4 out of 5
EVERYONE WAS GREAT EXCEPT FOR OUR BUTLER, WHO WAS MISSING IN ACTION A LOT & THE PHOTO SHOP STAFF... THEY NEED TO BE RETRAINED IN COMMON COURTESY.
Ship Quality
4 out of 5
NO ISSUES
Cabin / Stateroom
3 out of 5
THE ROOM WAS KEPT DECENT, EXCEPT FOR THE FLOORS. THEY WERE ONLY CLEANED ONCE IN OUR ENTIRE STAY. OUR BOARDING PASSES WERE STOLEN FROM OUR ROOM. WE WERE LOCATED UNDER THE POSH CLUB, AND THEY WAS A LOT OF NOISE, RUNNING/POUNDING, CONSTANTLY... WELL INTO THE NIGHT.
TRANSFER TO THE AIRPORT ARRANGED BY OUR CONCIERGE DID NOT SHOW UP. TOUGH TIME FINDING A CAB AND NOT ONE ACCEPTED CREDIT CARDS. HAD TO STOP AT MONEY GRAM & PAY A HUGE FEE TO EXCHANGE FUNDS. VERY LONG, HARD COMMUTE TO THE AIRPORT :(
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