Good but not Great
Norwegian Epic Cruise Review to Europe - Western Mediterranean
7 Night Western Mediterranean (Barcelona Roundtrip)
Sail date: June 04, 2017
Ship: Norwegian Epic
Cabin type: Balcony
Cabin number: 14015
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
The cabin was clean, food was overall good but even with all the specialty restaurants, nothing memorable. Service was polite friendly but not too personable. It's not the crew's fault....there is just a lot of passengers - 4100 is A LOT! Lines for buffet and lines for everything if you don't have a reservation. The 2 major complaints we had were in regards to tendering in port at Cannes, and the other was crowd control. In Cannes, you had to make a tender reservation...which we didn't find out about until the day prior from the TV. We got lucky and were off the ship only 30 minutes later than I had expected, but there were not enough tenders to move the number of clients, and many did not get to shore until 3 hours+ after arrival in port, which meant they lost half a day. The process was very disorganized. The 2nd complaint was crowd control and the issues with certain misbehaving clients. We had people push out of queue getting off/on the ship with no regards to others. We watched in horror as families let their children throw ice cream wrappers straight on the ground after eating them (this was while lining up to get back on the ship...the same with the hand towels being tossed on the ground or trash cans instead of the proper bin. These incidents require staff to be polite but firm....instead of being afraid to say something to these clients.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Livorno (Florence & Pisa), Italy
Palma De Mallorca, Balearic Islands
3 Comments
PapaRuss 7 years ago
PapaRuss 7 years ago
sinead93 7 years ago