Worst cruise I have ever been on.

Norwegian Epic Cruise Review to Europe - Western Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

1 out of 5
Verified Review
Norwegian Epic

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: September 25, 2016

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 11310

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

The entertainment was excellent but that was it. The food was lukewarm to cold in all dining areas except the Wasabi and O'Sheehans restaurants.  Wasabi's food tasted terrible. There was no variety to the menus and very few items tasted better than mediocre.  The floor in front of the buffet was so sticky at 6 am that my shoe was stuck and I had to use so much force to take a step that it broke my shoe. I reported this to someone to clean it up and they said "ok". I saw an officer and reported it again and received the same response. I then reported it to guest services. Guest services took my name and stateroom number but never heard anything more. I had to buy new shoes because of the filth.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

Didn't use

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Clean,nothing special, paper thin wall/door to toilet. Absolutely no privacy.

Ship tip

Don't expect quality

Ports of call

Barcelona, Spain

5 out of 5

Naples, Italy

3 out of 5

Civitavecchia (Rome), Italy

5 out of 5

Livorno (Florence & Pisa), Italy

5 out of 5

Cannes, France

3 out of 5

Marseille (Provence), France

3 out of 5
Was this review helpful? 14

7 Comments

boater    7 years ago

I hope the "WHOLE" cruise wasn't bad cause your shoe broke? I'm sure you had a great time. To give a review like this for the whole cruise over a broken shoe... humm not very fair for the ppl who worked hard for you everyday!

rgruenhaus    8 years ago

Do you think a person that's shoes break from sticky stuff on a floor would spend any money in the dinning rooms? Disappointed with buffet food tells me it's a person that can't appreciate much in life.

itsjustdb    8 years ago

RUK? More than 4000 people in one place and things are bound to get sticky. Lol. Give me a break.

bob111234    8 years ago

Buffet food is always Luke warm. What about in the dining room?

cruiseman18    8 years ago

Was it your granddad's shoes? Lol

cheffus    8 years ago

It was a pair of the 89p flip flops from asda I bet !

razl    8 years ago

You actually broke a shoe? Or are you talking about a flip flop? Im trying to imagine this in my head. Im picturing something along the lines of a loony toons cartoon. I need to know! And if it was a shoe, maybe you should buy better quality shoes.

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