Improvements

Norwegian Epic Cruise Review to Europe - Western Mediterranean


Contributor Level: Third Mate
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 8

Overall Rating:

4.0 out of 5
Verified Review
7 Night Western Mediterranean (Rome Roundtrip)
Sail Date: June 22, 2016
Ship: Norwegian Epic
Cabin Type: Balcony
Cabin Number: 11245
Traveled As: Family (older children)
Reviewed: 1 year ago

Juices in machines are not 100% pure juice. Several times I heard senior staff berating junior members in public within dining facilities. This needs to be done behind closed doors.

Tipping is expected but yet gratuity is added daily.

Pools are entirely too small. Spa services are terribly overpriced. ATM machines didn't work at all. Fees for internet usage is too high based on data use.

Food and Dining

3 out of 5
Need 100% fruit juice in dispenser machines. All juices are SUGARY.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5
All in all the staff was excellent. Didn't expect to see senior staff berate service staff in Garden Cafe in front of customers. This should be done behind closed doors. Witnessed on numerous occaisions.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin steward was very helpful. Had a sewage scent problem on day 4 within our cabin, crew brought a filter machine to get rid of scent, it worked. Several other guest also noticed the scent.

Ship Tip

Shore excursions need to be priced reasonably. Booking seperately is way cheaper than through Norwegian. You're losing money.

5 out of 5
Far from Rome, but very easy boarding and offloading.
1 out of 5
Train service is not very tourist friendly. Very far from either Piza or Florence.
5 out of 5
1 out of 5
Not a place I would visit twice.
5 out of 5
5 out of 5
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