Itinerary good but ship needs refurbishing.
Norwegian Epic Cruise Review to Europe - Western Mediterranean
Sail Date: June 12, 2016
Ship: Norwegian Epic
Cabin Type: Suite
Cabin Number: 14042
Traveled As: Family (young children)
Reviewed: 1 year ago
I would like to rate the experience higher. We booked this because it was a family (including children) vacation. A cruise gives us flexibility for 4 different families with children traveling together. I was expecting the cabin to be better shape but it is not. See my comments below on the cabin. I saw the room staff twice.
There is always a long line for everything. The unlimited data plan for the cruise was laughable, half of the time the signal doesn't work. And there is a long line to speak with the internet manager, which doesn't really provide much except the satellite was down.
This is a BUDGET cruise, regardless how NCL might market it. Most hotel would ask you to rate the staffs' welcomes to guests. None exists...they are there to do the job, a job they don't seem to enjoy.
There are some good things, they have the embarking and disembarking procedure down pact....so it was very smooth to get on/off the ship. The specialty dining restaurants seem to be in a good place.
Food and Dining
Service and Staff
Cabin / Stateroom
Set low expectations, then you won't be disappointed. My mom booked a single interior room, and that seems to be very nice.