Disappoccasions

Norwegian Epic Cruise Review to Europe - Western Mediterranean


Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
13 Night Iberia & Western Mediterranean (Southampton To Barcelona)
Sail Date: October 19, 2015
Ship: Norwegian Epic
Cabin Type: Balcony
Cabin Number: 10016
Traveled As: Large Group
Reviewed: 1 year ago

Very disappointing.It started at Souuthampton,we had ordered three .wheelchairs,we sat in the lounge for ninety minutes.It took another thirty minutes to take us to the cabin.We next had a lifeboat drill,without life jackets.After travelling from London we were all Hungary.This proved too be very traumatic,with one blind passenger and two who are informed it was impossible for us to get a seat.The service in the Taste restaurant was poor,we were served coffee and on many occasions we would wait five minutes for milk.My friends and ourselves have travelled with Orient Lines and Norwegian Cruise Lines many times and this was nowhere near your usual high standard.Our overall impression is the ship is too big and is not suitable for disabled passengers.

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Difficult for a blind person to negotiate around the cabin with large sofa bed
3 out of 5
3 out of 5
3 out of 5
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