Norwegian Epic Cruise Review to Europe - Western Mediterranean

7+ cruises


Helpful Votes

2 out of 5


Sail Date: October 19, 2015

Reviewed: 11 months ago

Traveled As: Large Group

Room Type: Balcony

Very disappointing.It started at Souuthampton,we had ordered three .wheelchairs,we sat in the lounge for ninety minutes.It took another thirty minutes to take us to the cabin.We next had a lifeboat drill,without life jackets.After travelling from London we were all Hungary.This proved too be very traumatic,with one blind passenger and two who are informed it was impossible for us to get a seat.The service in the Taste restaurant was poor,we were served coffee and on many occasions we would wait five minutes for milk.My friends and ourselves have travelled with Orient Lines and Norwegian Cruise Lines many times and this was nowhere near your usual high standard.Our overall impression is the ship is too big and is not suitable for disabled passengers.

Cabin / Stateroom
Difficult for a blind person to negotiate around the cabin with large sofa bed
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Food and Dining

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