Epic Fail

Norwegian Epic Cruise Review to Europe - Western Mediterranean

Experience: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

2 out of 5
Verified Review
7 Night Western Mediterranean (Rome Roundtrip)
Sail Date: September 09, 2015
Ship: Norwegian Epic
Cabin Type: Balcony
Cabin Number: 11204
Traveled As: Couple
Reviewed: 2 years ago

The service staff (housekeeping and waiters) were great and worked hard. the rest of the staff in tours in so called "customer service" were really RUDE, snarky and ignorant. Communication was horrible, they nickel and dime you to death, and the food was only so-so. Having been spoiled by Celebrity and Holland America cruise lines, The Norwegian EPIC was an EPIC FAIL!

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

3 out of 5
Waiters and housekeeping were great

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cabin design was awful

Ship Tip

Too many kids if you are wanting grown up time. Snarky snotty staff. Here's a tip... Use another cruise line.

3 out of 5
Antibbes was great, Cannes was BORING
5 out of 5
1 out of 5
Filthy dirty city
Was this review helpful? 9

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