Norwegian Epic Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

2-3 cruises


Helpful Votes

3 out of 5

Loved the ports, would not recommend the ship

Sail Date: May 10, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

We had an amazing time visiting all of the ports, which is exactly what we went on this cruise to do. However, I was extremely disappointed in the quality of the ship's amenities as well as the staff. In the total of the 7 days we were on the Epic, we did not experience one pleasant Norwegian staff member aside from our housekeeper. Bar, restaurant and towel staff where miserable and not very accommodating. Food was mediocre at best. Was also disappointed in that everything seemed like it cost extra. Many of the dining rooms, shows, and entertainment were an extra fee. Elevators might as well not have existed as it would take at least 10 minutes to get one; most of the time we walked the several flights of stairs to get where we were going. I'm glad we went on this cruise not for the ship, but to experience the cities we visited. Would definitely recommend a Mediterranean Cruise, but with a different cruise line!

Ship Quality
The ship was new so that was nice, it was very clean, however we were not a fan of the layout.
Food and Dining
Food wasn't terrible, but definitely wasn't great.
Service and Staff
Every one of the staff members we encountered seemed miserable and we not friendly or overly accomodating at all.
The musical acts were great, espeically the piano player in the Shaker lounge. Also, the Beatles band was great!
Onboard Activities
Wished their were more shows at night. Also, didn't like that you had to make reservations for most of the shows.
Destinations and Excursions
Destinations were great! We thoroughly enjoyed every port. We did most of the excursions through separate tour companies, which I highly recommend
Cabin / Stateroom
The room was very clean and modern. Did not love the layout of the shower/bathroom combination.
Barcelona, Spain
We absolutely loved Barcelona. We spent some extra days there before and after the cruise, which I highly recommend
Naples, Italy
Loved Naples, Sorrento and the Almafi Coast
Civitavecchia (Rome), Italy
Loved visiting all the sight. The city was extremely busy though.
Livorno (Florence & Pisa), Italy
Really enjoyed Florence.
Cannes, France
Palma De Mallorca, Balearic Islands
Wonderful, wished we had more time.


Highly recommend the ports, would not recommend the ship

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