Norwegian Epic Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

4 out of 5

had a great time in europe

Sail Date: June 09, 2013

Reviewed: 3 years ago

Traveled As: Large Group

Room Type: Balcony

We enjoyed this cruise very much, not only is it a newer ship, with more to offer such as good size gym,casino, and water slides, but entertainment and cabin staffs were wonderful!
The only downside was the dining service, service at The Taste (one of the complimentary main dining hall) was terrible! Wait staffs looked mad and not wanting to work there. The internet department staff was very unfriendly too - very impatient with our problem. We only ate at Taste one night and never went back there.
We've been on many cruises, including Royal Carribean, Holland America, Disney, and Celebrity, I am sad to say Norwegian's service is the worst.
Ship Quality
Food and Dining
service was terrible, especially at Taste
Cabin / Stateroom
Service and Staff
Onboard Activities
Destinations and Excursions
Barcelona, Spain
Naples, Italy didn't stay in Naples, went to Pompeii and Amalfi Coast
Civitavecchia (Rome), Italy didn't stay in Civitavecchia, went to Rome
Livorno (Florence & Pisa), Italy didn't stay in Livorno, went to Cinque Terre
Marseille (Provence), France
didn't stay in Marseille, went to Aix en Provence
Palma De Mallorca, Balearic Islands


the cirque de soile dining show was fantastic! Specialty dining were never full, way better food!
Ice Bar was fun, a little too pricy (same cost as specialty dining) for the short amount of time we were able to stay

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