Nickel and Dime

Norwegian Encore Cruise Review to Alaska - Inside Passage

markisboss

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 18

Overall rating:

3.5 out of 5

Verified Review

7 Night Alaska Glacier Bay (Seattle Roundtrip)

Sail date: October 15, 2023

Ship: Norwegian Encore

Cabin type: Balcony

Cabin number: 12898

Traveled as: Couple

Reviewed: 7 months ago

Review summary

If I decide to cruise again, I will choose another cruise line and do a little more research. I hated being over-charged and nickel and dime'd for so many things. The TV system needs improvement. The map app in the room is from the mid-90s! Don't offer all you can drink and then sell water for $6.50 a liter. Don't offer as an itinerary a four minute ride to the top of a hill for $50 per person. Don't charge extra for mediocre premium food. Not really an overview, just things I wasn't happy with.

Embarkation

3 out of 5

Good!

Ship experiences

Food and Dining

3 out of 5

Not as good as I would have expected. Extra charges for steak and seafood. $6.50 for a liter of water!

Onboard Activities

3 out of 5

Many activities were not open very much because of weather.

Entertainment

5 out of 5

Enjoyed the shows. This is where Norwegian shined.

Children's Programs

kids?

Service and Staff

4 out of 5

Ship personnel were very good except for one instance.

Ship Quality

4 out of 5

Not mentioned in the review I gave a few minutes ago was the stupidly laid out TV screens in the casino bar. Who had the asinine idea to put not one, but two 100 inch TVs in the corner with seating inches away from said screens? SUPER POORLY set up. Gut that room and start over!

Cabin / Stateroom

3 out of 5

The cabin was typical. Most cabins on this ship have a small balcony. The corners at the front of the bed were not clean. There were Skittles or M and Ms in one corner with accumulated dust, etc.. Having once managed cleaning employees, it was noticed that the vacuum machines did not seem ideal for this type of cleaning, The staff did clean in this area during our stay without my asking.