Alaska cruise on the Encore

Norwegian Encore Cruise Review to Alaska - Inside Passage

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

4.2 out of 5
Verified Review
Norwegian Encore

7 Night Alaska: Glacier Bay Skagway & Juneau (Seattle Roundtrip)

Sail date: May 07, 2023

Ship: Norwegian Encore

Cabin number: 10160

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Good cruise with excellent staff. Beautiful ship and services. Terrible crowd management which took away from the experience.

Embarkation

3 out of 5
Not a good experience-too many people trying to get on at the same time, no discipline in process, not enough staff working the lines, software was average

Ship experiences

Food and Dining

4 out of 5
Good food, excellent service

Onboard Activities

3 out of 5
Used very little

Service and Staff

5 out of 5
Best part of the shipboard experience

Ship Quality

5 out of 5
Beautiful, well maintained ship

Cabin / Stateroom

5 out of 5
Very pleased with the room

Ship tip

Take your patience!

Ports of call

Seattle, Washington Did not visit port

Flew in and out for the cruise

Juneau, Alaska

4 out of 5
Terrible experience getting off the ship. Crowd control virtually nonexistent, no discipline in process and control. People with confirmed excursions mixed in with people just wanting to get off. Ship must improve its process.

Skagway, Alaska

3 out of 5

Cruise Glacier Bay

5 out of 5

Victoria, British Columbia Did not visit port

Not enough time in port

Disembarkation

1 out of 5
Another bad process. Not enough exit stations, poor crowd control and long, slow lines
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