Great ship but still too many problems.....

Norwegian Encore Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

3.3 out of 5
Verified Review
Norwegian Encore

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: December 22, 2019

Ship: Norwegian Encore

Cabin type: Balcony

Cabin number: 9854

Traveled as: Couple

Reviewed: 1 year ago

Review summary

There are many things to like about the Encore, but just about as many things to dislike. The internet service (or lack thereof) was really bad so don't thinking you're getting anything close to "unlimited" service unless you pay EXTRA, and for EACH device!! Overall, I expected more from NCL.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5
The drink package was nice but it took too long to get served. Food was very good, but the menu at the three main dining rooms was basically the same every night and other than the steakhouse (Cagney's) we were unimpressed by the other options.

Onboard Activities

2 out of 5
Not enough pool deck space, it's wasted on go-karts and laser tag areas.

Entertainment

5 out of 5

Service and Staff

4 out of 5
Our room steward was AWESOME but no one else really stood out.

Ship Quality

3 out of 5
Laser Tag, VR Deck and Go-Karts are all extras and not what we expected.....basically another gimmick to make money.

Cabin / Stateroom

3 out of 5
Typical and unimpressive.

Ship tip

Internet service was pathetic and NCL should be ashamed charging for it!!!

Ports of call

San Juan, Puerto Rico

2 out of 5
Too short, very disappointed by arriving at 5:30 and leaving at 11:30.

Charlotte Amalie, St. Thomas

4 out of 5
Love the island but the remember the taxi service being much easier. Seems like all the cabs are trying to get you to do a tour.

Tortola, British Virgin Islands

3 out of 5
Probably would have rated higher but weather was bad and didn't get to do what we wanted.

Disembarkation

4 out of 5
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