Disappointing

Norwegian Dawn Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 27

Overall rating:

3.6 out of 5
Verified Review
Norwegian Dawn

12 Night Canada & New England (New York To Quebec)

Sail date: September 24, 2019

Ship: Norwegian Dawn

Cabin type: Balcony

Cabin number: 11156

Traveled as: Couple

Reviewed: 1 year ago

Review summary

This cruise was a big disappointment. On board customer service was terrible at Guest Relations if you had a complaint or were dissatisfied. The Quebec City port was a disaster. We missed PEI and our compensation was $9 each....ridiculous.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5
Very poor service in the Main Dining Room. Very good service in Aqua. The specialty restaurants were not that great on this ship.

Onboard Activities

2 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Ship Quality

2 out of 5
The ship has dead end hallways. Very confusing to find where you want to go. Would never sail on or recommend this ship.

Cabin / Stateroom

4 out of 5

Ship tip

I would not recommend NCL at all.

Ports of call

Newport, Rhode Island

5 out of 5

Boston, Massachusetts

5 out of 5

Portland, Maine

5 out of 5

Bar Harbor, Maine

5 out of 5

Saint John, New Brunswick

5 out of 5

Halifax, Nova Scotia

5 out of 5

Sydney, Nova Scotia

5 out of 5

Charlottetown, Prince Edward Island Did not visit port

Ship did not go into port.....rough seas and high winds.

La Baie, Quebec

5 out of 5

Quebec City, Quebec

1 out of 5
Ship docked at Wharf 30....worst experience I have ever had for leaving the ship. Industrial and ugly. Shuttle to town limited and cost $$. Next you will be charging us to tender to port cities.

Disembarkation

4 out of 5
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