I have cruised with NCL before and totally enjoyed the cruise. This was the worst cruise and many other passengers had similar concerns. If I had not had a balcony I would not have enjoyed much on this cruise.
Communication needed to be several levels higher. Staff seemed to be unconcerned about guests and the enjoyment of the cruise. Many staff were so lack luster and lacked personality.
Embarkation
4 out of 5
Good
Ship experiences
Food and Dining
3 out of 5
Food was cool or cold, multiple lanes and devices were "out of order" throughout the cruise.
Aqua was good, but Venetian was a minimum of 3 hours for dinner and very poor service. Specialty dining is unclear as to which restaurants are included. Speciality dining was difficult to schedule.
Onboard Activities
2 out of 5
Very little excitement from the staff for any activities. Very poor communication to guests about the activity cards. Location of many of the activities were in very limited spaces. Did not foster an inviting atmosphere.
Entertainment
3 out of 5
Shows were average, nothing was awesome or memorable.
Service and Staff
3 out of 5
Room stewar.d was a little too familiar. Bartenders were the most entertaining and friendly
Ship Quality
3 out of 5
The layout is strange and difficult to navigate. The ship was clean.
Cabin / Stateroom
5 out of 5
The cabin was wonderful.
Ship tip
Don't talk to NCL about your plans, they have very poor communication.
Excursion was level 2. A quarter of our group had canes or walkers. We were constantly waiting for them to catch up. Missed the end of our excursion because we ran out of time.
Disappointing that the port had a special program and demonstration for those who disembarked immediately. If you were not in the first groups to get off, you missed it all.
Communication was terrible. Rules did not apply. Port facilities were not of cruise ship quality. Excursions to the airport were full and transfers were poorly organized.
Oh my! We just loved the Dawn! We took my 74 year old mother on her first cruise in April! She is now hooked! There was so much to do on the ship every day!
Sounds like cruising is not for you. Most people love it, but it’s not for everyone. It’s always best to do research on your own and not depend on the ship personnel or others to tell you everything.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
