Nightmare from Hell

Norwegian Dawn Cruise Review to Caribbean - Southern

gators1270

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 3

Helpful Votes: 59

Overall rating:

4.3 out of 5

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 03, 2017

Ship: Norwegian Dawn

Cabin type: Balcony

Cabin number: 9176

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

As was stated earlier....NCL was running a ZOO !!! We are going to contact NCL and let them know (by the way they have heard from Hundreds of Long time Customers) of a very disappointing cruise.

Embarkation

1 out of 5

We took the cruise even though Puerto Rico had been hit by a Hurricane. We made do to get onto the ship. The cruiseline was confident that we would have a normal Embarkation.

Ship experiences

Food and Dining

5 out of 5

Speciality dinner is the only way to go......and it was our only saving grace in cutting out the noisy crowd of people.

Teppanyaki

5 out of 5

Very delightful and full flavors of each food item, very entertainig as well.

Le Bistro

5 out of 5

Felt like we were dining in a french restaurant and the service was very personable.

Cagney's Steakhouse

5 out of 5

Superior cuts of meat and very professional staff.

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Worked well for us

Cabin / Stateroom

5 out of 5

Excellent service and served our needs

Ship tip

The one piece of advice that i would have checked before we decided to take the cruise was to asked how did NCL handle all the cancellations because of the hurricane and who bought the discounted tickets. We had on the cruise for that week 60% puerto Ricans.....it was a mad house. Kids running around, loud boisterous people.It was out of control. We scheduled an appointment with the Hotel Director and they were struggling to provide what you and I would expect from an NCL cruise....This was not that cruise!!!

Thumbs up

Ports of call

Castries, St. Lucia

5 out of 5

Fort-De-France, Martinique

5 out of 5

Basseterre, St. Kitts

5 out of 5

St. John's, Antigua

5 out of 5

Frederiksted, St. Croix, U.S.V.I. Did not visit port

ship went to St. Thomas

Thumbs Up 0

Disembarkation

1 out of 5

Felt like we were in a cattle line......It was not the fault of NCL. Puerto Rico was not set up for a normal Disembarkation because of the storm damage.As was stated earlier

6 Comments

BobbiDaniel 6 years ago

Our experiences with Dawn started this time last year and we had nothing but praise for the entire crew! We did not sail after any hurricane damage but we were in the Western Caribbean at New Years and had a great time!

Thumbs Up 1

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uklaser 6 years ago

I just got off the Dawn embarkation & debarkation were swift , 2nd time on Dawn & I like it’s smaller size. They did sell a lot of last minute cabins to locals from San Juan which did make garden cafe busy & noisy but I did most my dining in specialty restaurants as I did on Dawn last year from New Orleans and they are fantastic. If you are a cigar smoker there cigar lounge on mid deck 6 is very nice & has bar & lounge located next to it which opens in evenings & staff wait on you in the cigar lounge, bistro also next to it. All in all NCL have to fill the ship & if people don’t support the islands by going then what option do they have.

Thumbs Up 2

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MattTra 6 years ago

Was debarkation the only reason for the zoo comment or were there other issues? Please expand, I'm going on this in 3 weeks I'd like to have a heads up,

Thumbs Up 0

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dirk2180280 6 years ago

Couldn’t have been worse than the Gators performance!

Thumbs Up 1

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DawnMont 6 years ago

What were the specific problems?

Thumbs Up 0

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ljh180 6 years ago

It couldn't have been that bad if you gave it 4 stars.

Thumbs Up 3

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Other reviews of this sailing

The cruise was amazing.One of the cleanest ship I’ve gone on, very fun the food was amazing I recommend 100%.

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