Cruise from hell

Norwegian Dawn Cruise Review to Caribbean - Western

BarbaraandTom

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 63

Overall rating:

1 out of 5

Verified Review

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: March 20, 2016

Ship: Norwegian Dawn

Cabin type: Balcony

Cabin number: 10106

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I will never again cruise with NCL. The ship was dirty, and the bedding stunk. The cruise line had promised us a $50 beverage package, but we never got it. Instead we got a credit for the casino, but we don't gamble. One of our excursions was cancelled the morning it was scheduled without our being notified. The other two were a huge disappointment and over priced. I couldn't believe the number o families with young kids who were completely out of control. We asked every night to be seated in a quiet area, but inevitably wound up at a table surrounded by ill-mannered children and their over indulgent parents. Kids threw screaming tantrums on the floor and crawled on the table. There were no adult activities or areas until 11 p.m. We just wanted to have a quiet, romantic dinner. To our dismay, I turned out that It was a nightmare.

large number of guests were also drunken spring breakers.

Ship experiences

Food and Dining

1 out of 5

Food was good, but the ambience was nonexistent.

Onboard Activities

1 out of 5

Nothing available for mature adults. Extremely disappointing.

Entertainment

1 out of 5

Everything was dominated by kids

Children's Programs

1 out of 5

It didn't appear that there were any. There was a children's area and pool, but they ran everywhere and monopolized the hot tub.

Service and Staff

1 out of 5

Steward was not very attentive. Had to request a second robe, bathmat, and room service order forms. We asked for tea and got coffee.

Ship Quality

1 out of 5

Even the restaurants and pubs were situated such that they were walkways from one part of the ship to another. No. Quiet corners anywhere. Perhaps the staff wasn't able to keep up with the trailer trash passengers, but there were always half empty cans and glasses by the elevators.

Cabin / Stateroom

1 out of 5

The bedding smelled horribly. The bathroom layout was nice. Most days the room wasn't made up until after lunch.

Ship tip

Do not sail Norwegian, EVER.

Thumbs up

Ports of call

New Orleans, Louisiana

5 out of 5

Cozumel, Mexico

3 out of 5

Excursion cancelled for no apparent reason.

Thumbs Up 1

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5

Dirty. Stray dogs roamed the beach. The water was too dirty to go in. "Tour of the island" was a joke. Nothing to see but poverty and garbage.

Thumbs Up 1

Costa Maya (Mahahual), Mexico

1 out of 5

Don't go to the iguana preserve.

Thumbs Up 0

8 Comments

Gwbigdog 1 year ago

Thanks for sharing your cruise.

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bhuse 7 years ago

The Aqua Restaurant is kid free?

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DMS60 8 years ago

Never go on a cruise during college or spring break week, or that is what you will get.

Thumbs Up 1

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FryMama 8 years ago

Thats what happens when you cruise on spring break unfortunately.

Thumbs Up 4

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flipflop15 8 years ago

Why do people take their kids out of school to go on vacation? When we went on our last cruise there was a ton of out of control teenagers. Otherwise we loved the Dawn. Going on her again in September.

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bermudababe 8 years ago

The aqua Resteraunt is supposed to be kid free

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dawnro 8 years ago

Wow. You cruised at a time when kids were out of school and there was a plethora of them on board? Who would have thought that possible? I am sorry you had a crappy holiday, truly--but YOU need to accept some responsibility for it. It wasn't the cruise line's fault that other pax didn't control their children to your standards.

Thumbs Up 7

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Ozzisheila 8 years ago

Sounds horrible.

Thumbs Up 1

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Other reviews of this sailing

Fun and safe trip

First time on NCL, probably last too!

Norwegian Dawn - yuck