Norwegian Dawn - yuck

Norwegian Dawn Cruise Review to Caribbean - Western


Contributor Level: Third Mate
Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

1.0 out of 5
Verified Review
7 Night Western Caribbean (New Orleans Roundtrip)
Sail Date: March 20, 2016
Ship: Norwegian Dawn
Cabin Type: Inside
Cabin Number: 9605
Traveled As: Singles/Friends
Reviewed: 1 year ago

Customer Service was a joke!  Over an hour the first day with talking to 4 people which each said they had no authority to help and we would have to let the home office now.  We had a person die in the cabin across from us and the security was not helpful.  Security staff lied about trying to get into our cabin.  Food service was extremely SLOW.  Some food staff were rude.

 

The only good part was the cruise director and his staff.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
Christian was the best room attendant!

Ship Tip

Make your dinner reservations online as soon as you book your trip! It is a good idea to back your reservations 3 hours before the shows you want to attend as the service is extremely slow.

5 out of 5
5 out of 5
Was this review helpful? 9

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