Norwegian Dawn - yuck

Norwegian Dawn Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 17

Overall rating:

1 out of 5
Verified Review
Norwegian Dawn

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: March 20, 2016

Ship: Norwegian Dawn

Cabin type: Inside

Cabin number: 9605

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

Customer Service was a joke!  Over an hour the first day with talking to 4 people which each said they had no authority to help and we would have to let the home office now.  We had a person die in the cabin across from us and the security was not helpful.  Security staff lied about trying to get into our cabin.  Food service was extremely SLOW.  Some food staff were rude.

 

The only good part was the cruise director and his staff.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
Christian was the best room attendant!

Ship tip

Make your dinner reservations online as soon as you book your trip! It is a good idea to back your reservations 3 hours before the shows you want to attend as the service is extremely slow.

Ports of call

New Orleans, Louisiana

5 out of 5

Cozumel, Mexico

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Belize City, Belize

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5
Was this review helpful? 17

2 Comments

Gwbigdog    1 year ago

Thanks for sharing your cruise.

esm54687    8 years ago

While a death is certainly tragic to the family involved...... and potentially upsetting to fellow passengers who may have seen the body or met the deceased.. Why would security be involved with you at all or be in a position to lie about your cabin? The rest of your review is certainly valid based on my own recent cruise....

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