Norwegian Dawn Cruise Review to Caribbean - Western

Contributor Level: Third Mate

Experience
4-6 cruises

Review
1

Helpful Votes
8

1 out of 5

Norwegian Dawn - yuck

Sail Date: March 20, 2016

Reviewed: 8 months ago

Traveled As: Singles/Friends

Room Type: Inside

Customer Service was a joke!  Over an hour the first day with talking to 4 people which each said they had no authority to help and we would have to let the home office now.  We had a person die in the cabin across from us and the security was not helpful.  Security staff lied about trying to get into our cabin.  Food service was extremely SLOW.  Some food staff were rude.

 

The only good part was the cruise director and his staff.

Cabin / Stateroom
Christian was the best room attendant!
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Entertainment
Service and Staff
Food and Dining

Tip

Make your dinner reservations online as soon as you book your trip! It is a good idea to back your reservations 3 hours before the shows you want to attend as the service is extremely slow.



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