Disappointed

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 11

Review summary

We have been on many cruises and I don't think we will do NCL again. Maybe it was just this boat, but the communication from the staff was not the greatest. Out toilets on our entire cabin zone clogged and didn't work all week. Guest services line was aways atrocious. Internet was spotty and help desk only had one person- they said there were staffing issues so they shouldn't have filled the boat to capacity. They made a huge deal about vaccination status and didn't check out vaccine cards at all when embarking. We would have loved to spend more time in Tortola-it's beautiful but we had no time. Our excursion was rushed and we almost didn't make it back in time. The port in Dominican was beautiful but the itinerary changed with no communication from NCL at all so we had to re book our excursion. The show Six was fantastic, never had an opportunity to get seats for the other show. Overall we had a good time but it wasn't the best cruise we've been on.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Puerto Plata, Dominican Republic

Charlotte Amalie, St. Thomas

Tortola, British Virgin Islands

Great Stirrup Cay (Cruise Line Private Island), Bahamas

Disembarkation

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