Wish the NCL CEO would had been on that cruise. I usual like NCL but that ship has my worst rating ever and it needs a big improvement to get this crew back on track. I am not to picky but we had so many issues that we never experienced in one cruise all together. Well if you look up the rating of other Guests you will see that i am not alone and also not over critical with that ship or what i expect. This is an ongoing issue. NCL Managers i know you can do better, please step in.
Embarkation
5 out of 5
Getting on the ship was a 15 Min activity, think my Best ever
Ship experiences
Food and Dining
3 out of 5
In a normal range, Special Dining the La Bistro was out standing, Garden Buffet would need an upgrade for evening Dining Themes, Ocean/seafood or Steak night. This did exist some years ago there when we did cruise. Bar keepers on that ship did often deny my mixed drink wishes was nothing out of the normal what i did ask for with telling me they would not have the right stuff to mix this drinks ??? Hello???
Onboard Activities
3 out of 5
one show only as we did know already the most from the Program from before so we did not visit them again. Special Dining was real a good experience.
Entertainment
2 out of 5
Sorry but the Music or DJ for the Main open air location H2O was a total flop. not only because weather. First time everything was turned off at Midnight also the Bar closed. Had this never before on my 5 other NCL ships experienced, not sure what is wrong with that ship or crew.
Children's Programs
No Kids with us on that trip
Service and Staff
2 out of 5
few once are very nice and friendly, but most where very passive or even less that that. Had the impression they are not to exited to provide service. We did get this never so intensive shown on the other NCL ships we booked before. Started already with walking in Miami on the ship no crew that lines up an welcomes you, or after an excursion day no fun or music when you walk back to the ship. Not sure what is the Problem with Motivation on that ship.
Ship Quality
3 out of 5
Little Maintenance issue outside on deck but most was in a Ok condition, Ship is similar to the other Plus class ships, only the Escape is above and beyond. Did not like the Main Pool area as the pool is way to small.
Cabin / Stateroom
3 out of 5
Cabin is exactly as we did know it from the other cruises before so no surprise to the good or bad. Cabin Steward was way below the level we know from other NCL Ships. Forgot a lot of our requests we had and they were not to special to full fill, as we usual have the same requests on all other cruises we take.
Ship tip
Take a other ship this one is the worst rated and i know now why, is not the ship or design it is the crew.
Liked the port all buildings are new. Only the guidance to find your right group at the beginning was very confusing as the guides where not well in organizing the groups to meet on one location.
I have friends cruised same cruise last week and said it was fabulous ship and crew. Different itinerary I believe but they are avid NCL cruisers and loves it. The main reason I know is because we’re having 80 of us on it in May so I really wanted to see what they thought. This review doesn’t scare us off!
I'm sorry you didn't have fun. I read the other reviews from your same week. Many really enjoyed it but several complained about missing two ports. Overall lower rating than normal. I probably won't do some of the things you didn't like (buffet at dinner time, bars, DJs) so I hope I like the other stuff.
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