Not a good experience. They ruined my annual vacation.

Norwegian Breakaway Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

2.9 out of 5
Verified Review
Norwegian Breakaway

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: September 22, 2019

Ship: Norwegian Breakaway

Cabin type: Oceanview

Cabin number: 5224

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Because of the cancellation of the two ports, we received a $100 compensation to expend that money during same trip. It really did not compensated the level of disappointment that we had. In this cases the management team should what something planning. More activities, a meeting to explain what the option was taken or at least be sure that the communication was properly delivered. My recommendation will be. Not to cruise during the hurricane season in The Caribbean.

Embarkation

1 out of 5
Average, nothing special at all.

Ship experiences

Food and Dining

3 out of 5
Slow and cool food at the Churrascaria option. The cafeteria was OK but not changes same food / menu all days.

Onboard Activities

2 out of 5
Dirty pools and not good looking or clean places. Might be because of all the people in the ship for several days.

Entertainment

3 out of 5
There were only to shows Edge of Rock (bad) and Burn the Floor (excellent) saved the day. The third day in the ship.

Service and Staff

5 out of 5
The personnel always at front of the management staff. These people really work to make the guest happy.

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5
It is a small place but it was sufficient for me and my wife. Were small size. However, the TV is really old and the programs options are even worse. Specially when the ship does not have many options as an entertainment. It is time for the cruise company to replace their obsolete TV systems.

Ship tip

Be sure that you really know what the Beverage package include. To paid for a botter of water $6 each you need to drink is really hard. Even more when is prohibit to bring your own water.

Ports of call

Miami, Florida

1 out of 5
We were schedule to visit 4 ports and we end visiting 2. The other two were cancelled. One in very quick decision on the ship captain (Saint Thomas) and Nassau because of an medical emergency of one of the passenger. I understood this one. Whoever, we were in the ship for 3 consecutive days with not options. Not additional activities were planned. The management team acted liked nothing had happened.

San Juan, Puerto Rico

3 out of 5
Most all the excursion were cancelled because of the weather. But when we arrived in San Juan it was a very little of rain and not more than that.

Charlotte Amalie, St. Thomas

1 out of 5
This port was cancelled by the team management because the tropical storm but it wasn't really a tropical storm. It was just a rain and little wind.

Tortola, British Virgin Islands

4 out of 5
The time in this port was very short and excursion wasn't a real option. We were waiting on Nassau as the port to expense most of the beach time.

Nassau, Bahamas

1 out of 5
This port was cancelled.

Disembarkation

2 out of 5
Too long and really bad organized. They were calling the different groups almost all at the same time.
Was this review helpful? 8

4 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing