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Norwegian Bliss Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall rating:

4.4 out of 5
Norwegian Bliss

7 Night Alaska: Dawes Glacier Juneau & Ketchikan (Seattle Roundtrip)

Sail date: June 24, 2023

Ship: Norwegian Bliss

Cabin number: 5100

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Overcharged for Husky excursion by $600 after being on the waiting list. Had to spend time in line at guest Services EVERY DAY due to a problem of one sort or another. It took 3 days to get the cabin keys right. Room service was miss charged.

Embarkation

1 out of 5
The shuttle got stuck on the tracks. The staff didn’t give us our room keys at check in which caused issues at boarding

Ship experiences

Food and Dining

4 out of 5
Steaks at Main dining were extremely tough no matter which one you ate at. Specialty resowas nice and so was the buffet.

Room Service

1 out of 5

They were NOT careful as to placing the charges on the correct person’s charge card. When it was brought to their attention, they refused to correct it until a manager was called.

Starbucks

5 out of 5

Great staff. Always busy but the line moved quickly.

The Observation Lounge

5 out of 5

Absolutely beautiful

The Local Bar & Grill

5 out of 5

Staff and food were excellent

Teppanyaki

5 out of 5

Very entertaining and the food was excellent.

Savor Restaurant - Main Dining Room

4 out of 5

Steaks are terrible extremely tough

Garden Café

5 out of 5

Food was fresh and well stocked

Atrium Bar

5 out of 5

Always great little activities going on

Onboard Activities

5 out of 5
Fitness center

Tradewinds Tax-and-Duty-Free Shops

5 out of 5

Well staffed, reasonable prices

Fitness Center

5 out of 5

Great view from the treadmills

Bliss Casino

5 out of 5

Clean & pleasant

Entertainment

5 out of 5
Comedy show

Children's Programs

Didn’t have small children

Service and Staff

5 out of 5

Ship Quality

4 out of 5
Smoking areas were too remote and WAY too small to accommodate the number of smokers on board.

Cabin / Stateroom

5 out of 5

Ship tip

Book on Royal Caribbean instead

Ports of call

Sitka, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

CRUISE ENDICOTT ARM & DAWES GLACIER

5 out of 5

Icy Strait Point (Hoonah), Alaska

5 out of 5

KETCHIKAN (WARD COVE), ALASKA

5 out of 5

Victoria, British Columbia

1 out of 5
Too late in the evening & too short

Disembarkation

1 out of 5
Pre requested priority. Had to argue with staff to get assistance to get it fixed.
Was this review helpful? 3

9 Comments

Bubbe88    1 year ago

Didn’t see any whales from ship, but did see some while on land in the distance.

ImaCrayZCritter    1 year ago

Embarkation. Those train tracks are a pain. Sometimes it’s a short train, but I have waited 30 minutes before too. Nothing NCL can do about that. Can’t reroute. There is no schedule. It’s pure luck of the draw. Sucks about the $600. The crew might have been at the mercy of a poor designed system. It’s not that they couldn’t or didn’t care, it’s just not fixable at the click of a button. A lot of my credits I didn’t see till last day.

RogueWaveRider    1 year ago

Other than a few minor inconveniences onboard ship, it sounds like you had a great time visiting Alaska! Even the worst day on a cruise still beats the very best day on land.

Gwbigdog    1 year ago

Thanks for sharing

javawoody    1 year ago

Appreciate the feedback

cruising2004    1 year ago

Looks like you had a good cruise. Sorry you had so many issues, hope you enjoyed seeing Alaska. Thank you for sharing your experience.

Bubbe88    1 year ago

Overcharged by $600 for the husky camp excursion after being on the waiting list. Spent every day in line at guest Services with a problem to be handled. Cabin cards didn’t work properly for the 1st 3 days. Guest Services seemed less than concerned that I will no longer cruise with NCL.

Bubbe88    1 year ago

Overcharged by $600 for the husky camp excursion after being on the waiting list. Spent every day in line at guest Services with a problem to be handled. Cabin cards didn’t work properly for the 1st 3 days. Guest Services seemed less than concerned that I will no longer cruise with NCL.

jeffcaso25    1 year ago

I am going on this cruise this week Saturday 8th Do you have any tips or suggestions Did you guys see whales or any animals from Ship

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