Norwegian was Great on the ship but getting off was HORRIBLE

Norwegian Bliss Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

3.7 out of 5
Norwegian Bliss

7 Night Alaska With Glacier Bay (Seattle Roundtrip)

Sail date: September 24, 2022

Ship: Norwegian Bliss

Cabin type: Balcony

Cabin number: 10748

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The cruise for us was great all up to the disembarkation when it became life-threatening for my wife when the separated us when I was not looking and down the exit ramps and took her back to the theater and would not tell her what was going on and she has Dystonia. If she has an attach with it, she must have her medicine right away and her brace put on. I had her brace and here medicine on my lap on my wheelchair. We were separated for 90 minutes with no way of knowing where each other were and all because norwegian owed us some money. WAS A REALLY SERIOUS 90 MINUTES AND NORWEGIAN COULD HAVE CARED LESS. (note=she was also in a wheelchair)

Embarkation

2 out of 5
Norwegian needs to do a lot better with the people that need assistance. very poor now

Ship experiences

Food and Dining

5 out of 5
All the eating places were great and the food was excellent everywhere.

Garden Café

5 out of 5

FOOD WAS GREAT AND PLACE ALWAYS SUPER CLEAN.

The Observation Lounge

5 out of 5

GREAT PLACE TO RELAX AND VIEW ALASKA WITH GREAT SNACKS.

Cagney's Steakhouse

5 out of 5

Great food and great service

Onboard Activities

4 out of 5
Fitness center was good but was too cold for the pools.

Entertainment

5 out of 5
Jersey boys were great and so were SIX

Service and Staff

3 out of 5
Everyone was excellent except for when we were leaving the ship at the end of the week. The internet person was no help and used 150 minutes of time and never got on my home email.

Ship Quality

5 out of 5
All very clean always 24/7.

Cabin / Stateroom

5 out of 5
very nice and always super clean and Marvin was excellent

Ports of call

Seattle, Washington

3 out of 5
Rode the bus to and from the airport

Juneau, Alaska Did not visit port

got rained and wind blown and did not get off ship as we did not dock till nite.

Icy Strait Point (Hoonah), Alaska

4 out of 5
we liked it to just wak around. no excursion

Cruise Glacier Bay

5 out of 5
Just cruised the bay = no port

KETCHIKAN (WARD COVE), ALASKA

1 out of 5
no excursions and did not go to the town as it was a 20 minute bus ride each way.

Victoria, British Columbia

1 out of 5
GETTING TO THIS PORT AT 7:30 AT NITE WAS NOT A GOOD THING. Having to do all the paperwork for ArriveCan E and then it never had to be turn it or looked at was a big waste of time.

Disembarkation

1 out of 5
HORRIBLE AND WORSE THAN THAT!
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