First time to ever go on a cruise and fortunately for me, it was with Holland America. I never felt so pampered, felt so special, and so taken care of than while I was on board the MS Noordam, from waiters to cabin boys, the front desk staff and the whole sailng crew.
Need more entertainment shows!
Ship experiences
Food and Dining
5 out of 5
Love the variety of food Holland America serves.
Onboard Activities
5 out of 5
Need more nightly shows and entertainment.
Entertainment
5 out of 5
More nightly entertainment is suggested.
Children's Programs
Should start more children's activities and programs to attract more families to your cruises!
Service and Staff
5 out of 5
I salute the waiters at the Dining Room and the Lido Restaurant. Kudos to the front desk staff also! Never want to miss the cabin boys who constantly kept my stateroom tidy morning and night.
Ship Quality
5 out of 5
Very clean, the whole maintenance staff are always on the go, constantly cleaning every nook and corners of the ship. Holland America indeed cares for the well-being of their guests!
Cabin / Stateroom
5 out of 5
Love my cabin boys, Oki & Yuda. I would always come back to my cabin in awe even for a short time. The team kept my room so tidy and clean during the duration of this cruise. Kudos to them!
Ship tip
If you are traveling with a group of friends, it's advisable to have assigned seatings at the dining room. Don't have to wait for your turn to be seated.
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