Noordam Cruise Review to Alaska - Gulf of Alaska

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Service left something to be desired but Alaska was beautiful

Sail Date: May 22, 2016

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Balcony

Service was not as good as I have encountered on other cruise lines.  There was no one in the buffet to help my brother who was in a wheel chair.  There was no waiter by the pool area and very rarely in the Casino to get us drinks.  The service in the dining room was top notch but everywhere else seemed to be lacking!  The destination was great.  Alaska was beautiful.

Cabin / Stateroom
Room was small for 4 people and our cabin boy was not the best. Didn't vacuum very well. Also a bottle of champagne went missing from our room and when asked, he didn't know anything about it.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Ricky and IP were our waiters and they were fabulous. Service in other areas was lacking.
Food and Dining


The food was really good.

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