Beautiful ship and excellent service

Item: Nieuw Amsterdam
Rating: 4.7
Author: margaretgolden56

Nieuw Amsterdam Cruise Review

margaretgolden56

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 9

Overall rating:

4.7 out of 5

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 19, 2019

Ship: Nieuw Amsterdam

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Loved the ship and love Holland America. We’ve cruises several cruise lines but Holland America is our favorite so far.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

The food was excellent in the dining room and Lido. I love that the Lido employees serve the food.

Onboard Activities

4 out of 5

Entertainment

5 out of 5

The comedian was so funny. The dancers put on good shows.

Service and Staff

5 out of 5

The staff on this cruise exceeded all other cruises that I have been on. They were friendly, helpful and happy. I was very pleased with the service everywhere on the ship.

Ship Quality

5 out of 5

Beautiful remodel of ship and very clean.

Cabin / Stateroom

5 out of 5

4059 - large window with obstructed view. Cabin included a couch and bathroom had bathtub. Very nice accommodations.

Ship tip

Plenty of room at shows until pretty close to show time.

Thumbs up

Ports of call

Grand Turk Island

5 out of 5

San Juan, Puerto Rico

2 out of 5

Main reason we booked this cruise but was disappointed in San Juan. Excursion to see highlights was just ok, town is crowded. I would suggest seeing the fortress in old San Juan. Get a ride there then walk back to ship (downhill).

Thumbs Up 0

Charlotte Amalie, St. Thomas

5 out of 5

Half Moon Cay, Bahamas (Private Island)

5 out of 5

Absolutely beautiful.

Thumbs Up 1

Ft. Lauderdale (Port Everglades), Florida

5 out of 5