Wonderful cruise

Item: Nieuw Amsterdam
Rating: 4.2
Author: pollocktoni

Nieuw Amsterdam Cruise Review to Alaska - Inside Passage

pollocktoni

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 96

Overall rating:

4.2 out of 5

Verified Review

7 Night Alaska Inside Passage (Vancouver Roundtrip)

Sail date: July 15, 2017

Ship: Nieuw Amsterdam

Cabin type: Balcony

Cabin number: 8155

Traveled as: Couple

Reviewed: 6 years ago

Review summary

This is our second Holland American cruise...and won't be our last. The cruise experience they provide is outstanding. The food is wonderful...even the desserts which, too frequently on cruises are pretty but tasteless...these were wonderful! The service was excellent! We loved the spa! We have already booked another passage with them!

Embarkation

1 out of 5

The embarkation experience was delayed due to a worldwide computer problem that caused us to have to wait a long time to embark. It had nothing to do with Holland America, which handles this process efficiently.

Ship experiences

Food and Dining

5 out of 5

We have cruised a lot, so don't care for going to the dining room. The selection of food, the quality, and the service at the Lido restaurant were superb.

Onboard Activities

5 out of 5

We loved the America's Test Kitchen presentations.

Entertainment

3 out of 5

Stage shows were about what you expect on a cruise.

Service and Staff

5 out of 5

Honestly, one of the reasons that we will continue to cruise with Holland America is their staff. Everyone, from our room steward to the waiters and cooks in the Lido, were just wonderful and made us feel welcome and at home.

Ship Quality

5 out of 5

The ship was beautiful and had a very pleasant layout. Everything is well maintained and lovely.

Cabin / Stateroom

5 out of 5

The cabin was, again, what you expect on a Holland America cruise...comfortable, accommodating, and nicely appointed. The room steward was excellent and the room was always very clean.