Nieuw Amsterdam Cruise Review to Caribbean - Eastern

2-3 cruises


Helpful Votes

2 out of 5

Disappointing ship

Sail Date: January 31, 2016

Reviewed: 8 months ago

Traveled As: Couple

Room Type: Oceanview

Sorry to say that our experience on this ship was not very good! The services and accommodations were very good but the ship itself did not "wow" us! Felt the inside of some of the decks (2,3) were somewhat dingy.  We chose to have open seating for dinner thinking we would have been able to reserve the same table for 6 (we were 3 couples) for the 7 nights for the same time we wanted to chose which was for 6:30 pm but the only reservation time that arrangement was available was for either 5:30 or 8:30 seatings. Too early for 5:30 & too late for 8:30!!!! As a result - we always had to wait for a table anywhere from 10-20 minutes when we went to dinner for around 6:30.  We always had a problem as they tried to give us an oval (small) table for 6 near the aisle & had to request another one near a window.  So it was a different table every night except on the 2nd gala evening when we were not permitted to dine as my husband was not wearing either a dinner jacket/long sleeve shirt/tie!!! No "tie" no dine!!!  We ended up going to the buffet dinner!! The dress code in the dining room were a bit too restrictive! First night my husband was wearing his dressy shorts and was told that he needed to change to long pants so he went back to change while we had to wait for a table (for 6 people) to be ready. The shows weren't bad. We did enjoy the BB King Blues singers & band. The nightly violin & piano players for us was music to sleep by but they were good. No big screen by either pools. The ports we visited were excellent - reason why we choose this cruise. Didn't know that there were going to be so many very elderly people (slow walkers/canes/walkers/mobiles) which was sometimes a little difficult to move around them seeing there was limited walking spaces on some of the decks (don't mean any disrespect towards them as they were mostly very friendly)

in general - the ship was a disappointment (being the smallest of previous cruise ships) the dining problem & no "wow" factor!! In future we will not be booking any cruises with Holland America unless it becomes absolutely necessary if going to ports of call we haven't visited that other ships aren't going to and it would have to be a bigger ship at that!


Cabin / Stateroom
the cabin was good except for the desk/vanity lighting was not very good. The bathroom should have a night light switch to ease your eyes when going to the it in the middle of the night as well as electrical socket for plugging the hair dryer/curling iron as lighting is excellent. I don't like having to dry or curl my hair in the middle of the room (on the carpet!)
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


The whole dining experience was very sad. We had to request to be seated to another table. Some of the soups were mostly broth and salty. Many hallways seemed a bit too dark. Sorry but the ship did not 'wow' us.

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