Nieuw Amsterdam Cruise Review to Caribbean

Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2 out of 5
14 Night Western/Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: February 01, 2015
Ship: Nieuw Amsterdam
Cabin Type: Balcony
Cabin Number: 7028
Traveled As: Couple
Reviewed: 3 years ago

Customer service (with a few notable exceptions) was terrible.  The carpet in the Lido deck was threadbare under the chair legs.  The Eastern initerary was lackluster.  Western ports were interesting as was Half Moon Bay.  But the service was constitent.... Disappointing.

I would still recommend Holand America... (Baltics and Alaska Cruises were wonderful). But I would not recommend Nieuw Amsterdam.




Food and Dining

3 out of 5
Food was fine ... service on Lido - Terrible

Onboard Activities

3 out of 5

Service and Staff

Arnold and Aryin ( who we found on the last day) were outstanding as were our cabin stewards (Punu and Ray)

Ship Quality

1 out of 5
Needs updates

Ship Tip

Skip the western leg. And don't do like we did and settle for poor service in the Lido deck.

5 out of 5
Take the time to tour
3 out of 5
5 out of 5
Be sure to tour old town
5 out of 5
Reserve a clamshell
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