Nieuw Amsterdam Cruise Review to Caribbean
Sail Date: February 01, 2015
Ship: Nieuw Amsterdam
Cabin Type: Balcony
Cabin Number: 7028
Traveled As: Couple
Reviewed: 3 years ago
Customer service (with a few notable exceptions) was terrible. The carpet in the Lido deck was threadbare under the chair legs. The Eastern initerary was lackluster. Western ports were interesting as was Half Moon Bay. But the service was constitent.... Disappointing.
I would still recommend Holand America... (Baltics and Alaska Cruises were wonderful). But I would not recommend Nieuw Amsterdam.
Food and Dining
Service and Staff
Skip the western leg. And don't do like we did and settle for poor service in the Lido deck.