Enjoyed the cruise, but Royal Carribean has changed

Item: Navigator of the Seas
Rating: 3.9
Author: robcentpa

Navigator of the Seas Cruise Review to Caribbean - Western

robcentpa

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 47

Overall rating:

3.9 out of 5

Verified Review

5 Night Western Caribbean (Miami Roundtrip)

Sail date: February 20, 2018

Ship: Navigator of the Seas

Cabin number: 1603

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Think I will try to book Norwegian or Holland America next and not Royal.

Embarkation

4 out of 5

Check in was a breeze. But the ship wasn’t ready and we were in a holding lounge for over an hour. Uncomfortable.

Ship experiences

Food and Dining

4 out of 5

Food was good. Portions smaller. Our waiter had at least 8 tables and we could not get to know him as we did with others on past cruises. Assistant was timid and untrained. No more bar wait staff in the dining room. The assistant got drinks. This made his effectiveness even less.

Windjammer Marketplace

2 out of 5

Lack of variety of food. Same everyday. Always cold. Limited staff again. So dishes weren’t cleared. Snacks were the worst. Layout of buffet is horrible and they have never done anything to fix it. No flow to it. People running about in all directions. Total confusion. Running into everyone.

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Excellent.

Service and Staff

3 out of 5

Best staff was the stateroom attendant.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

First time ever in an interior. Liked the virtual balcony but size was an issue.

Ship tip

It has a promenade deck, wide open, more like a mall. Enjoyed that very much, more so than the sister ships with a centrum area.

Thumbs up

Ports of call

Costa Maya (Mahahual), Mexico

4 out of 5

Excellent excursion to Chackbean with Native company. Cheaper and better than anything shop offers or you buy in port. Must walk about 3 blocks outside port area to get to office.

Thumbs Up 1

Cozumel, Mexico

4 out of 5

Disembarkation

1 out of 5

Most horrible disembarkation I have experienced. Two hours behind schedule. The guest taking themselves and their own luggage off the ship were too many and held up everyone from leaving. It was frustrating and maddening. Previous cruises went much faster. This new procedure was just poorly organized.

2 Comments

wgammon1 4 years ago

Sorry you had a disappointing cruise. Thanks for the review.

Thumbs Up 0

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JFCREW 6 years ago

Thumbs Up 0

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